Features

Everything a growing business needs to operate smarter, respond faster, and grow with less stress.

CravingPOS is designed for business owners who want connected systems, stronger control and more free time, without the headache of overbuilt enterprise software.

AI customer assistant

Acts like a virtual sales and support employee who greets customers, answers questions, captures requests and hands structured next steps to the team.

  • Menu discovery with exact item context
  • Service and enquiry handling
  • Follow-up questions that reduce order confusion
  • Structured intake for manager review

Website, gallery and lead capture

Launch a premium website experience with lead capture, customer journeys, contact flows and brand pages that make the business feel polished and high-conversion from day one.

  • Editable homepage and page content
  • High-conversion lead capture experiences
  • Website and customer portal integration
  • SEO-friendly business landing pages

Request and approval workflows

Keep important requests under manager control, with intake summaries, callback workflows, approval gates and clean handoff only after final confirmation.

  • Manager-reviewed pricing
  • Reference and notes capture
  • Quote, approval and execution handoff
  • Flexible for service-led and approval-heavy workflows

Counter POS and day-to-day selling

For retail counters, stores and fast-moving teams, the POS layer helps staff bill faster, see repeat customers and keep sales organized.

  • Walk-in and pickup selling
  • Outlet-ready cashier workflows
  • Repeat customer lookup
  • Daily sales visibility

Material and workflow control

Track materials, stock movement, usage patterns and operational wastage so margins stay visible and execution gets easier.

  • Material and inventory tracking
  • Low stock alerts
  • Process and usage alignment
  • Consumption visibility tied to workflow

Accounting without the clutter

Bring sales, payments and accounting together in one system so small vendors don’t have to patch together spreadsheets and separate software.

  • Basic bookkeeping visibility
  • Payment tracking and reconciliation
  • Sales and revenue insight
  • Ready to grow into fuller ERPNext accounting

CRM and customer growth

Every customer conversation becomes an asset the business can use later for repeat sales, retention, reminders and targeted outreach.

  • Customer reminder workflows
  • Repeat-order visibility
  • Preferences, notes and account history
  • Campaign and loyalty readiness

Multi-outlet and scale readiness

Start with one outlet or one founder-led operation, then expand into multi-branch operations without rebuilding your software stack from scratch.

  • Outlet-specific catalog and pricing
  • Branch-level operations
  • Central reporting
  • Role-based access for managers and staff
See it in action

Want a feature set matched to your exact business model?

We can tailor the stack for lean teams, multi-location operations, service businesses, retail-led brands and owners who want stronger control without added complexity.